We keep support simple — one team, one inbox, real responses. Reach us at support@pixelcrafts.app and we'll reply within 48 hours on business days.
Support channels
- General support, account & billing — support@pixelcrafts.app
- Privacy & data requests — support@pixelcrafts.app with "Privacy Request" in the subject line.
- Billing disputes (e.g. duplicate or unauthorised charges) — support@pixelcrafts.app with your order ID. These are handled per our Refund & Cancellation Policy.
- Partnerships & press — support@pixelcrafts.app
Phone
+91-9059992910 — available Monday to Friday, 10:00 – 18:00 IST.
Registered address
Pixel Crafts
Kismatpur Road, Block B
Bandlaguda Jagir
Hyderabad, Telangana — 500086
India
Response times
- Billing & payments — within 24 hours.
- General queries — within 48 hours.
- Privacy & data deletion — acknowledged within 48 hours, completed within 30 days.
Before you write
If your question is about refunds, cancellations, or account deletion, the fastest path is to read the relevant policy first — most answers are there.